I am a customer-focused Cloud IT Specialist and Support Engineer with over 10 years of hands-on experience navigating complex IT environments. Coming from a disciplined background in the Army Reserve, I bring strong problem-solving capabilities, adaptability, and an unwavering commitment to security and operational excellence.
My technical journey ranges from securing digital assets for the TSA, to leading large-scale deployment rollouts for General Motors, and architecting network solutions at Spectrum Business. I thrive in fast-paced environments where I can leverage my expertise in cloud platforms (AWS, Azure), SaaS administration, and device lifecycle management to drive efficiency and user satisfaction.